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Please check support (FAQ) before contacting us.
- About TeraCLOUD service in general
- About using on a web browser
- About using on Windows / Mac OS X
- About using on iOS / Android
frequently asked Questions
- What is TeraCLOUD?
- I forgot my password.
- Can I share and publish files and folders with other users?
- Can I use WebDAV compatible client software?
- The capacity has become full.
- About introduction bonus
- I want to stop the delivery of service / campaign mail.
- Can I delete my account?
Inquiry form
If you can not solve it with support (FAQ), please contact us from this inquiry form.
If you do not have a TeraCLOUD account, please enter "None" in the "User name" column.
The inquiries you sent will be answered in order.
We are trying to reply as soon as possible, but there are times when it depends on the content and crowded condition.
In addition, when we inquire on our holiday such as Saturdays, Sundays, and holidays, we will reply after the next business day.
Because there are so many inquiries, you may get time to answer. Thanks for your understanding.