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Please check support (FAQ) before contacting us.

frequently asked Questions

Inquiry form

If you can not solve it with support (FAQ), please contact us from this inquiry form.
If you do not have a TeraCLOUD account, please enter "None" in the "User name" column.
The inquiries you sent will be answered in order.
We are trying to reply as soon as possible, but there are times when it depends on the content and crowded condition.
In addition, when we inquire on our holiday such as Saturdays, Sundays, and holidays, we will reply after the next business day.


Because there are so many inquiries, you may get time to answer. Thanks for your understanding.