I forgot my password. How do I reset it?

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Reset a forgotten password

Your password may be reset by the following procedure.


1. Please visit TeraCLOUD (https://teracloud.jp) in your web browser and click "Login".



2. Click "Forgot Password."



3. Enter your user ID and registered e-mail address and click the "Next" button.



4. TeraCLOUD will send you an email to reset your password.

If you do not receive the e-mail, please click "here" on the screen and proceed from step 2 again.



5. Open the URL contained in the e-mail in your web browser.



6. Enter your desired new password twice and click the "Next" button.


7.Your password change is complete. Please login with your new password from TeraCLOUD (https://teracloud.jp).

The password change may take several minutes.


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Updated on June 22, 2020