I forgot my password. How do I reset it?

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Reset a forgotten password

Your password may be reset by the following procedure.

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1. Please visit TeraCLOUD (https://teracloud.jp) in your web browser and click "Login".

 

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2. Click "Forgot Password."

 

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3. Enter your user ID and registered e-mail address and click the "Next" button.

 

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4. TeraCLOUD will send you an email to reset your password.

If you do not receive the e-mail, please click "here" on the screen and proceed from step 2 again.

 

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5. Open the URL contained in the e-mail in your web browser.

 

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6. Enter your desired new password twice and click the "Next" button.

 

7.Your password change is complete. Please login with your new password from TeraCLOUD (https://teracloud.jp).

The password change may take several minutes.

 

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Updated on June 22, 2020