This document is a translation from the original Japanese. In the event of any discrepancies or disputes, the Japanese version will take precedence.
TeraCLOUD offers a cloud storage service.
The storage service can synchronize users' files between multiple devices (PC, smartphone, etc.)
It can also store and access the uploaded files via the internet.
All users agree to these Terms of Service upon creation of an account.
All users are required to create a free or paid account by registering a name, email address, and password.
In the event of a paid upgrade, our processing system will upgrade accounts once provided with billing information.
The provided information must be accurate and correct.
Users must keep registered information up to date. In the event that this information changes, users are to update it in a timely fashion through the provided procedures.
Only one free account may be created per person. We may delete accounts determined to be duplicates in violation of these terms at any time without notice.
The number of registered paid accounts per user is unlimited.
Management of accounts
It is the customer's responsibility to manage accounts and passwords and not to disclose them to third parties.
Accounts and their associated URLs are for personal use of the registered customer only.
It is not possible to transfer the account or account functions to others as sublease or collateral.
Regardless of whether or not you have permitted use of your account to another party, users assume any responsibility for all actions with your account.
Users are responsible for all activity associated with their account. Please notify us as soon as possible if you believe your account has been compromised.
Conditions for using the service
A computer with an internet connection is required to use our service.
The cost of any equipment, data communications, and/or third-party services required to access our service is the sole responsibility of the user.
Users agree to receive communications from us regarding operation of the service.
We may periodically send updates regarding our service or advertisements.Only paid accounts may opt out of these communications. Free users can not select to unsubscribe to these updates and advertisements.
Use of the service
Users may choose files to synchronize or save to the storage after creating an account.
Users may modify the contents of the storage at any time.
When using the sharing or URL sharing service, users agree that we may use, copy, transmit, distribute and manage their specified files to the extent necessary to provide the service.
Users also agree that we may restrict the number of files that can provided with our sharing service or URL sharing service.
Users retain ownership rights to all files uploaded to their storage. We will never claim rights to users' content.
We will not share users' files with third parties unless the user chooses to allow this through use of the service.
In the course of providing the service, certain actions, such as preservation of user data and sharing of files at the user's discretion, require use of the user's access privileges. Consent to conduct these operations is considered to grant us these rights. This includes design choices made for technical management of the service, such as file previews and redundant backups.
In using this service, you are responsible for any files synchronized, stored or shared by you and any results caused by them.
Users may use the service as long as an account is registered.
An account becomes invalid in the event that it is deleted.
Customers using paid subscriptions will pay all applicable fees using the specified payment method.
Paid subscriptions are valid for the period shown at the time of application.
Cancellation of paid accounts
Paid accounts are canceled at the end of the paid account's valid period.
Even if the account is cancelled during the validity period, the paid account will continue to be charged until the expiration date. In this case, the paid premium user fee will not be refunded.
In the event that an account's used capacity becomes greater than the available capacity due to cancellation of a paid subscription, and the excess data is not removed by the customer within a reasonable period of time, the customer's files may be deleted without warning.
Deletion of accounts
An account may be deleted by the customer it is registered to by using the specified account deletion process.
Only free accounts may be deleted.
A paid account may be deleted after any active subscription periods have ended and the account has reverted to a free account.
Free accounts may be deleted if it has been more than two years since you last logged into the TeraCLOUD website.
When an account is deleted, all information registered to the account is deleted, and the customer's stored data is also deleted after a determined period of time.
Interruption of service
In the following cases, we will immediately stop the use of this service for the customer without any notice, and the customer will not be able to synchronize, save, or share on or through this service deletion. In addition, our company may browse the contents of the customer's file to determine whether the following reasons apply. In these events, we will contact all affected third parties. We shall be able to carry out other necessary investigations in a timely yet thorough manner.
- If the user conducts any of the below-listed Prohibited Activities, or if you are suspected of conducting any "prohibited activities."
- If the user registers under false information
- If the user engages in disruptive conduct, or other conduct in violation of the Terms of Service
- In the event of other serious circumstances which make continued use of the service problematic
Users may not use our service to create, copy, save, transmit, share or distribute harmful content, including, but not limited obscene, harassing, racially discriminatory, malicious, fraudulent, or slanderous content, content that infringes on the rights of third parties, or content that could result in direct or potential criminal liability to us, the service provider.
The service may not be used for the infringement of others' intellectual property rights.
The service may not be used for advertisements or other bulk communications (spam).
Illegal use of the service, or attempts to use the service illegally, are not permitted.
Activities which violate our intellectual property rights, including but not limited to the copying, modification, reuse, reverse engineering, or disassembly of systems used for operation of the service, are not permitted.
Rights to use the service and any other rights or obligations under these terms are non-transferable and may not be used as collateral.
Exclusion of Anti-Social Forces
You affirm and guarantee that as of the date you agree to these terms and conditions, you are not and will not be any of the following (collectively referred to as "Anti-Social Forces" in this document):
- An organized crime group, a member thereof (including quasi-members), a person who within the last five years has belonged to any of the following groups or groups in comparable capacity listed below.
- Companies affiliated with organized crime groups.
- Corporate racketeers, groups involved in criminal activity while running social campaigns, groups that advocates for social movements, or groups with a focus on intellectual crimes.
- Those similar to each of the preceding items.
You guarantee and indicate that you won't carry out any of the following actions or incite a third party to carry out any of them, and that you won't do any of them in the future.
- Violent acts of demand.
- Unreasonable demands beyond legal responsibility.
- Threatening words or deeds or using violence in connection with transactions
- Acts of spreading rumors, false information, misguidance, using deception or force to damage confidence or obstruct business.
- Acts similar to those described above.
The Company may immediately cancel this service going forward if the customer breaches the representations and warranties stated in the Exclusion of Anti-Social Forces.
If the Company terminates the Service in accordance with the Exclusion of Anti-Social Forces, the Service will end on the day the Customer receives notification of the termination.
In accordance with the Exclusion of Anti-Social Forces, even in the event of cancellation, the company shall retain its legal recourse for any and all damages cause directly or indirectly by the customer. The customer cannot claim damages or file any legal repercussions for damages.
Guarantee of service and change of terms
These terms may be revised in the future. Any revisions to the terms become effective from the time they are announced on this website.
The contents and specifications of the service may be changed, suspended, or ceased without advance notice. The service and attendant support may be ceased after notification to users.
We are not obliged to provide maintenance, support, and update of the service for users except offering by the type of account. Also, the providing follows our provision.
We will make our best effort to make the service regularly available, but availability of the service is not guaranteed, and we do not bear responsibility for any interruption of service.
Excluding offerings specific to account type, we bear no responsibility for maintenance, technical support, or updates of the service. Any provision of such will be at our discretion.
We may terminate access to those whose use obstructs or otherwise negatively affects the service.
The service is provided as-is, with no guarantee of the following:
- That the access or quality of the service will be uninterrupted, timely, or suitable for any particular needs of the user
- That the service is free of errors or bugs
- That results obtained from the service are exact or certain
- That errors in the service will be resolved
The user assumes any risks arising from use of the service, including those caused by third-party applications.
We bear no responsibility for any loss or accident resulting from use, interruption, revision, or discontinuation of the service.
We bear no responsibility for financial reparation except in the case of intentional or gross negligence. Should we bear such responsibility, it shall not exceed the value of the user's most recently paid monthly fee.
Governing law and jurisdiction
These terms of service conform to Japanese domestic law, and the Shizuoka District Court shall have jurisdiction over any disputes. In the event of contradiction, the Japanese language version of these terms take precedence.
Edition 8 (August 1, 2022)