Terms of Service

TeraCLOUD offers a cloud storage service.

The storage service can synchronize users' files between multiple devices (PC, smartphone, etc.)

It can also store and access the uploaded files via the internet.

All users agree to these Terms of Service upon creation of an account.

Creating accounts

All users are required to create a free or paid account by registering a name, email address, and password.

In the event of a paid upgrade, our processing system will upgrade accounts once provided with billing information.

The provided information must be accurate and correct.

All account information is protected by our Privacy Policy, which constitutes a part of these Terms of Service.

Users must keep registered information up to date. In the event that this information changes, users are to update it in a timely fashion through the provided procedures.

Only one free account may be created per person. We may delete accounts determined to be duplicates in violation of these terms at any time without notice.

The number of registered paid accounts per user is unlimited.

Management of accounts

It is the customer's responsibility to manage accounts and passwords and not to disclose them to third parties.

Account and their associated URL are for personal use of the registered customer only.

It is not possible to transfer the account or account functions to others as sublease or collateral.

Accounts are non-transferrable, and may not be subleased or used as collateral.

Regardless of whether or not you have allowed, users assume any responsibility for all actions with your account.

Users are responsible for all activity associated with their account. Please notify us as soon as possible if you believe your account has been compromised.

Conditions for using the service

A computer with an internet connection is required to use our service.

The cost of any equipment, data communications, and/or third-party services required to access our service is the sole responsibility of the user.

Users agree to receive communications from us regarding operation of the service.

We may periodically send notifications about our service or advertisements. Users of paid accounts may opt out of these communciations.

Use of the service

Users may choose files to synchronize or save to the storage after creating an account.

Users may modify the contents of the storage at any time.

When using the sharing or URL sharing service, users agree that we may use, copy, transmit, distribute and manage their specified files to the extent necessary to provide the service.

Users also agree that we may restrict the number of files that can provided with our sharing service or URL sharing service.

Users' rights

Users retain ownership rights to all files uploaded to their storage. We will never claim rights to users' content.

We will not share users' files with third parties unless the user chooses to to allow this through use of the service.

We respect the privacy and secrecy of our users' data. In accordance with our privacy policy, we will not reveal any user data to third parties unless directed by the user or ordered by a court of law.

In the course of providing the service, certain actions, such as preservation of user data and sharing of files at the user's discretion, require use of the user's access privileges. Consent to conduct these operations is considered to grant us these rights. This includes design choices made for technical management of the service, such as file previews and redundant backups.

Users' responsibility

In using this service, you are responsible for any files synchronized, stored or shared by you and any results caused by them.

Valid period

Users may use the service as long as an account is registered.

An account becomes invalid in the event that it is deleted.

Users who use the service with paid account follow our specific payment procedures and select your paying plan, yearly one or monthly one.

Paid users must select one of our specified yearly or monthly payment plans. The account will remain valid as long as payment continues in accordance with the plan. Should payment cease, the account will convert to a free account.

Cancellation of paid accounts

Cancellation of paid accounts is carried out by stopping payment.

After the cancellation, the account will convert into a free account.

Any fees paid before cancellation are non-refundable.

Deletion of accounts

Users may delete their own account at any time.

Deletion is available only for free accounts. To delete an upgraded account, the account must first be converted into a free account by cancelling payment.

Free accounts are also deleted after the passage of 90 days since the last login.

Interruption of service

We may revoke access to the service or delete a user's account without warning under the following circumstances.

Prohibited Activities

Users may not use our service to create, copy, save, transmit, share or distribute harmful content, including, but not limited obscene, harassing, racially discriminatinatory, malicious, fraudulent, or slanderous content, content that infringes on the rights of third parties, or content that could result in direct or potential criminal liability to us, the service provider.

The service may not be used for the infringement of others' intellectual property rights.

The service may not be used for advertisements or other bulk communications (spam).

Illegal use of the service, or attempts to use the service illegally, are not permitted.

Activities which violate our intellectual property rights, including but not limited to the copying, modification, reuse, reverse engineering, decompilation, or disassembly of systems used for operation of the service, are not permitted.

Rights to use the service and any other rights or obligations under these terms are non-transferrable and may not be used as collateral.

Guarantee of service and change of terms

These terms may be revised in the future. Any revisions to the terms become effective from the time they are announced on this website.

The contents and specifications of the service may be changed, suspended, or ceased without advance notice. The service and attendant support may be ceased after notification to users.

Disclaimers

We are not obliged to provide maintainance, support, and update of the service for users except offering by the type of account. Also, the providing follows our provision.

We will make our best effort to make the service regularly available, but availability of the service is not guaranteed, and we do not bear responsibility for any interruption of service.

We are not obliged to provide maintainance, support, and update of the service for users except offering by the type of account. Also, the providing follows our provision.

Excluding offerings specific to account type, we bear no responsibility for maintenance, technical support, or updates of the service. Any provision of such will be at our discretion.

We may terminate access to those whose use obstructs or otherwise negatively affects the service.

The service is provided as-is, with no guarantee of the following:

  1. That the access or quality of the service will be uninterrupted, timely, or suitable for any particular needs of the user
  2. That the service is free of errors or bugs
  3. That results obtained from the service are exact or certain
  4. That errors in the service will be resolved

The user assumes any risks arising from use of the service, including those caused by third-party applications.

We bear no responsibility for any loss or accident resulting from use, interruption, revision, or discontinuation of the service.

We bear no responsibility for financial reparation except in the case of intentional or gross negligence. Should we bear such responsibility, it shall not exceed the value of the user's most recently paid monthly fee.

Governing law and jurisdiction

These terms of service conform to Japanese domestic law, and the Shizuoka District Court shall have jurisdiction over any disputes. In the event of contradiction, the Japanese language version of these terms take precedence.