How to delete your TeraCLOUD account
To delete your TeraCLOUD account, log into My Page and locate the "Delete Account" button at the bottom of the page.
If you want to deactivate your premium account, you must first cancel your service membership.After cancelling the service membership the user can delete their account.
Click the link below for details on how to terminate your premium account subscription:
Can I change from a paid account to a free account?
Notes
- All data uploaded with the target account will be deleted.
- Back up any important data before completing the deletion request.
- If the email address does not match the registered email address in TeraCLOUD, the deletion request will not be accepted.
- Account deletion requests cannot be canceled.
- Upon deletion, the deleted account cannot be reversed or restored. All data connected to the account will be permanently deleted.
- Account deletion requests are processed in the order received. Please be aware that depending on the timing of the request, you may still receive email notifications from TeraCLOUD.
Updated on June 16, 2022