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To delete your TeraCLOUD account, please log into your TeraCLOUD account and follow the instructions in the "Delete account" section on Mypage.
In order to successfully delete accounts, users must be registered under a free account. If a paid account user wishes to delete their account, they must first cancel their service subscription and change to a free account.
For detailed instructions, please refer to "Can I change from a paid account to a free account?"
Notes
- The TeraCLOUD account that is currently logged in will be deleted.
- All data uploaded with the target account will be deleted.
- Please back up any important or desired data prior to the deletion request.
- Please back up any important or desired data prior to the deletion request.
- If the email address does not match the registered email address in TeraCLOUD, the deletion request will not be accepted.
- Account deletion cannot be canceled.
- Upon deletion, the deleted account cannot be reversed or restored. All data connected to the account will be permanently deleted.
- Account deletion requests are processed in the order received. Please be aware that depending on the timing of the request, you may still receive email notifications from TeraCLOUD.
Updated on August 5, 2019