Notice of maintenance: End of February 2020

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Notice of planned server outage for infrastructure upgrade

Posted On: Jan 15, 2020

Thank you for using TeraCLOUD.

We are planning an upgrade of some TeraCLOUD servers in the near future. As a result of this upgrade, response times are expected to improve during upload and download operations.

Maintenance operations are scheduled for late February 2020 and will require an extended service outage.

Please note that after maintenance is complete, the method for calculating data capacity will change, so some customers may see their used capacity increase or decrease depending on the contents of their storage.

We will contact affected customers by email, so please be alert for communications from TeraCLOUD.

Details of the maintenance schedule and affected services will be published on this page as they are determined.

We apologize for the inconvenience. Thank you for your understanding and cooperation.

Maintenance PeriodLate February 2020 *Specific date and time will be published when confirmed
Affected CustomersSome TeraCLOUD customers *Affected customers will be contacted by email
PurposeInfrastructure upgrade
Affected Services

Unavailable for several hours during the maintenance period:

  • File Browser access
  • WebDAV client access

My Page will be available during the maintenance period.

After maintenance is complete, used capacity values may increase or decrease due to changes to the method for calculating capacity.