Notice of maintenance

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This maintenance has been completed.

Notice of planned server outage for infrastructure upgrade

Posted Jan 15, 2020
Updated Feb 26, 2020
Updated Mar 17, 2020

Thank you for using TeraCLOUD.

We are planning an upgrade of some TeraCLOUD servers in the near future. As a result of this upgrade, response times are expected to improve during upload and download operations.

Maintenance operations will require an extended service outage. After maintenance is complete, the method for calculating data capacity will change, so some customers may see their used capacity increase or decrease depending on the contents of their storage.

We will contact affected customers by email, so please be alert for communications from TeraCLOUD.

Details of the maintenance schedule and affected services will be published on this page as they are determined.

We apologize for the inconvenience. Thank you for your understanding and cooperation.

Maintenance PeriodThursday, March 26 2020 8:00 PM JST - Friday, March 27, 2020 8:00 PM JST
Affected CustomersSome TeraCLOUD customers
Affected customers will be contacted by email
PurposeInfrastructure upgrade
Affected Services

The following services will be affected during the maintenance period:

  • File Browser access
  • WebDAV client access

My Page will continue to be available during the maintenance period.

After maintenance is complete, used capacity values may increase or decrease due to changes to the method for calculating capacity.

Details of affect on service availability will be communicated to affected customers by email