Notice of service outage on Dec 23, 2019 (Restored)

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Notice of service outage (restored 2019-12-24)

Posted 2019-12-24

Thank you for using TeraCLOUD.

Some TeraCLOUD services experienced an outage on December 23, 2019. Service has been fully restored.

Affected customers will receive an email containing a 100GB license code as an apology for the loss of service. 

We sincerely apologize for the inconvenience.

Outage TimeFrom: Monday, December 23, 2019 about 6:00 p.m. JST
To: Tuesday, December 24, 2019 about 12:00 p.m. JST
AffectSome TeraCLOUD customers
CauseServer outage
Details

The following TeraCLOUD services were unavailable to some customers:

  • File Browser access
  • WebDAV client access