Can I get a refund on my TeraCLOUD subscription?
All TeraCLOUD subscriptions are final and non-refundable. If you are experiencing issues with your account, please contact TeraCLOUD support using this inquiry form.
There are no refunds available because TeraCLOUD upgrade capacity orders made in conjunction with the payment method (PayPal) cannot be reduced until the contract period has ended.
If you would like to cancel you TeraCLOUD subscription, please visit this page.
If you think you were wrongly charged, please contact us right away so we can verify it on our end. Since PayPal is the method used to process all payments, please contact them for additional support in correcting any PayPal related issues or errors.
December 7th, 2022