Concerning the issue that when a specific file is saved in the backup data area, the associated folder cannot be accessed (corrected)

Top / News / Concerning the issue that when a specific file is saved in the backup data area, the associated folder cannot be accessed (corrected)

Concerning the issue that when a specific file is saved in the backup data area, the associated folder cannot be accessed (corrected)

Thank you for your continued use and support of TeraCLOUD.

It has been brought to our attention that when specific files were saved, the accompanying folder could not be accessible by an external program in the designated backup data area ("backup" data set) that can be created with TeraCLOUD's data set function.

This problem has been resolved by TeraCLOUD and its staff.

Please accept our apologies for any inconvenience this has caused.

Please contact TeraCLOUD support if you continue to experience any problems.

 

Published June 22, 2022