Notice of maintenance: Dec 20 and Dec 23, 2019

Top / News / Notice of maintenance: Dec 20 and Dec 23, 2019

Scheduled maintenance is now complete. Thank you for your cooperation.
As a result of this maintenance, the login method for TeraCLOUD has changed.
If the new login method works poorly or fails, please clear your web browser cache
and try logging in again. We apologize for any inconvenience.

Notice of maintenance for feature upgrade

Posted On: Dec 18, 2019

Thank you for using TeraCLOUD.

We regularly receive new feature requests from TeraCLOUD users. Among them, the most common requests are for file sharing (including for free accounts), batch download of folders, and an official smartphone app.

In order to provide the foundation for these features, TeraCLOUD will undergo scheduled maintenance to implement Single Sign-On (OAuth2), allowing seamless access to TeraCLOUD official websites (such as My Page) and file browsers.

The maintenance schedule is described below.
We apologize for any inconvenience. Thank you for your understanding.

Maintenance periodDecember 20, 2019 (Fri)   4:00 p.m. - 5:00 p.m. Complete
December 23, 2019 (Mon) 3:00 p.m. - 6:00 p.m. Complete
Affected CustomersAll TeraCLOUD users
ReasonFeature upgrade
Affected Services

December 20, 2019 (Fri)

Unavailable for up to 30 minutes :

  • Login to My Page
  • Upgrade
  • Password reset
  • Create account

File Browser and WebDAV client application access will be unaffected.


December 23, 2019 (Mon)

Unavailable for up to 20 minutes :

  • Login to File Browser
  • Access by WebDAV client applications

Unavailable for up to 2 hours :

  • Login to My Page
  • Upgrade
  • Password reset
  • Create account

After this maintenance period, the login method for TeraCLOUD will change. Details on the new method will be posted to the TeraCLOUD website as soon as maintenance is complete. WebDAV client applications may continue to be used without any changes to settings.

This page will be updated in the event of schedule changes or delays, and when maintenance is completed.