Using Cyberduck with TeraCLOUD
What is Cyberduck?
Cyberduck is a client application for Windows and macOS with a high usability interface and a variety of features. It supports not only WebDAV, but also FTP, SFTP and other protocols to transfer files and synchronize folders.
The latest version of Cyberduck can be downloaded here.
*To turn on or off connections to TeraCLOUD from applications, it is required to configure from My Page. More details can be found here.
Disclaimer
- We have confirmed the connectivity between Cyberduck and TeraCLOUD and the ability to transfer files and use the other features described here, but this does not amount to a full guarantee of the application's functionality.
- The synchronization process may overwrite files on your device and TeraCLOUD, so unintended overwriting of data may occur depending on the settings. Be sure to save a copy of your data in a separate location before trying Cyberduck.
- If your Apps Password is reissued, it is necessary to reconfigure the password for the connected account.
- Please direct all inquiries regarding Cyberduck to the application vendor.
- TeraCLOUD does not impose any restrictions on data uploads, but depending on your environment, you may be unable to upload large files.
- Connect to TeraCLOUD
- Upload
- Download
- Backup
- Timestamp
Connect to TeraCLOUD
Notes for the connection in Cyberduck 8.2.3
In the latest version, Cyberduck for macOS can not connect to TeraCLOUD via the normal procedure, which is accessed from "Open Connection" in the toolbar. As a result, this article will explain how to connect to TeraCLOUD using Cyberduck's bookmark feature.
1. Launch Cyberduck
Launch Cyberduck from the shortcut icon or the application list on your computer.
2. Create a new bookmark
Click the "Action" icon on the toolbar and select "New Bookmark" from the drop-down menu.
3. Enter your WebDAV connection information
Select "WebDAV (HTTPS)" from the protocol menu and enter the required information. Then click the "x" button to close.
*Be careful not to confuse it with "WebDAV (HTTP)."
Notes
If the Keychain setting is enabled, your Connection ID and Apps Password will automatically save to your device when you create a bookmark.
See here if you do not want to save your ID and password or you want to delete the saved account information.
| Nickname | Enter a name of the bookmark (ex. TeraCLOUD). |
|---|---|
| URL | Your server URL is displayed here. It will update automatically based on the entered information. |
| Server | Enter your WebDAV Connection URL but only its domain part (ex. sample.teracloud.jp). *While Apps Connection is turned on, your WebDAV Connection URL can be confirmed from My Page. See also: How do I access and view My Page (account information confirmation page)？ |
| Port | Confirm it shows "443" on the field. |
| Username | Enter your Connection ID. |
| Anonymous Login | Do not check. |
| Password | Enter your Apps Password. *If you forget your password, please reissue in these steps. |
| Path | Enter "/dav" to the field. |
| Download Folder | Specify a download destination directory. |
*The "Path" and "Download Folder" can be found by clicking on "More Options."
*Other items are not required to configure.
Notes
It may take several minutes for external programs to accept newly reissued app credentials. If an error notice appears shortly after reissuing your password, please wait a few minutes before attempting to reconnect.
4. Open the bookmark
Click the "Bookmarks" icon to display the bookmark list and double-click the created bookmark.
*If you can not connect because of some error, please confirm the configuration entry and try again.
5. The connection is complete
Your file list of TeraCLOUD will be displayed.
Connect without saving password
What is the Keychain setting?
Your Apps Password will be automatically saved to your device when the Keychain setting of Cyberduck has been enabled.
If you do not wish to save password, please follow these steps to disable the Keychain setting.
1. Delete your saved password information
Check and delete your password information saved on your device.
For Windows, open Credential Manager in Control Panel. If your account URL (<your Connection ID>@<domain part of your WebDAV Connection URL>) is on the "Generic Credentials" list, click the item and delete it.
Notes
This operation is performed out of the Cyberduck application. Please be careful not to accidentally delete other password information when operating the Credential Manager and Keychain Access.
2. Open the preferences window
Click "Preferences..." from "Edit" ("Cyberduck" on macOS) on the menu bar.
3. Disable the Keychain setting
Click "Connection" from the upper menu, and confirm the "Use Keychain" checkbox. Uncheck the box and click the "x" button to close the preferences window.
*This disabling will be applied to all connections in Cyberduck.
4. Open the bookmark
Create a bookmark of TeraCLOUD and double-click to open.
*If the bookmark has already been created, there is no need to add a new one.
*In this procedure, your Connection ID and Apps Password are not required to enter when you create a new bookmark.
*The details of how to create a bookmark can be found here.
5. Log in to TeraCLOUD
Enter your account information and click the "Login" button to connect to TeraCLOUD.
*If you can not log in because of some error, please confirm the entry and try again.
| Username | Enter your Connection ID. |
|---|---|
| Password | Enter your Apps Password. *If you forget your password, please reissue in these steps. |
Tips
- The login information entry dialog will appear when the Keychain setting has been disabled or your Connection ID and Apps Password have not been entered.
- You can also prevent the password from being saved by unchecking the "Save password" ("Add to Keychain" on macOS) on the login information entry dialog with the Keychain setting enabled. In this case, you will need to uncheck it every login.
- If you do not save your password, Cyberduck requires to enter your login information each time you connect to TeraCLOUD or transfer data such as upload and download.
Upload files to TeraCLOUD
1. Click "Upload"
Open the upload destination directory and click "Upload" on the toolbar.
2. Select the file(s)
Select the file(s) you wish to upload and click the "Choose" ("Upload" on macOS) button.
*At this time, you can select multiple files.
3. The upload will begin
The progress can be viewed in the "Transfers" window.
4. The upload is complete
The file(s) will be uploaded to TeraCLOUD.
*See also the "Timestamp" tab for the details of modified dates of uploaded files.
Tips
- Drag and drop selection is supported.
- You can also upload folders.
Download files from TeraCLOUD
1. Select the file
Select and right-click the file you wish to download.
*At this time, you can select multiple files.
2. Select the download method
To display the menu, right-click the file and select the download method.
| Download | Download files to the destination directory which is specified in the bookmark settings. *The destination directory can be confirmed on the bookmark setting dialog. |
|---|---|
| Download As... | Download files with renaming. *This method can not download multiple files. |
| Download To... | Download files to any specified directory. |
*The download destination setting of the bookmark will be automatically changed when you download files to any other directory with the "Download As..." or "Download To..." method.
*At this time, you can download to any other directory.
*On the macOS version, you can also tag the file.
Notes
If you change or delete file extensions, the files will no longer be able to be viewed.
If the displayed original filename does not have its extension, please enter the same extension as the original file at the end of the new filename. For example, if the original extension is ".jpg," enter "<new filename>.jpg" to the "File name:" ("Download As:" on macOS) field.
3. Download will begin
The progress can be viewed in the "Transfers" window.
Notes
If segmented download is enabled, files greater than 100 MB will be automatically separated and downloaded.
See also here for more details about segmented download.
4. The download is complete
The file will be downloaded to the specified destination.
*See also the "Timestamp" tab for the details of modified dates of downloaded files.
Tips
- Drag and drop selection is supported.
- You can also download folders.
Configure the segmented download setting
What is segmented download?
Segmented download is one of the transfer features of Cyberduck. It splits large files that is over 100 MB when you download them, and it enables faster transfer than the normal download.
The split files are automatically merged after download completed. But it will not if you interrupt the process or lose any one of the segments, thus you need to resume or retry download process.
This section explains how to confirm and configure the segmented download setting.
1. Open the preferences window
Click "Preferences..." from "Edit" ("Cyberduck" on macOS) on the menu bar.
2. Configure the segmented download setting
Click "Transfers" on the upper menu, and confirm "Segmented downloads with multiple connections per file." Enable or disable as desired and then click the "x" button to close.
3. The configuration completed
Files which segmented download is applied will end its name with ".cyberducksegment" during download process.
Back up data to TeraCLOUD
Regarding the synchronization feature of Cyberduck
Cyberduck's synchronization feature enables you to upload and download files in a folder all together.
This feature also allows you to back up local data to TeraCLOUD through one-way synchronization in the following steps below.
1. Select the backup destination
Open the directory on TeraCLOUD where you wish to make the backup destination and click "Synchronize..." from "Action" on the toolbar.
2. Select the backup source
Select the folder which has data you wish to backup and click the "OK" ("Choose" on macOS) button.
3. Configure the synchronization contents
Open the pull-down menu on the upper of the appeared window and select "Upload." At this time, you can configure the backup contents with the checkbox of each item.
Then click the "Continue" button to begin the synchronization process.
Notes
We do not recommend the bi-directional synchronization with the "Mirror" mode because it may occur unintended overwriting.
4. Synchronization will begin
The progress will be displayed on the "Transfers" window.
5. The synchronization is complete
Your data will be backed up to the TeraCLOUD.
*If the backup contents does not reflect, please click "Refresh" on the toolbar to reload the file list.
*See also the "Timestamp" tab for the details of modified dates of backed up data.
Configure the modification date settings
Regarding the modified date of files and folders
When you upload or download your data, its modified date will be kept or updated depending on the timestamp settings.
If the modified date of transferred files is different from what you expected, please try the following steps to confirm or change the timestamp settings.
1. Open the preferences window
Click "Preferences..." from "Edit" ("Cyberduck" on macOS) on the menu bar.
2. Configure the timestamp settings
Click the "Timestamps" tab from the "Transfers" on the upper menu. Enable or disable as desired and then click "x" button to close.
3. The configuration is complete
Confirm the configuration is reflected by transferring files in practice.
Reference version: Cyberduck Version 8.2.3 (36880) (*Your screen may differ from those depicted here, depending on your application and operating system version.)
Updated March 14, 2022